Terms of service

Terms & Conditions

These Terms & Conditions govern your access to and use of the Muse Nora website ("Website"), including all products and services offered through it.

By accessing our Website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our Website or services.

Our online store is powered by Shopify, which provides the secure e-commerce platform used to process orders and payments.

1. Online Store Conditions

By using this Website, you confirm that you have the legal capacity to enter into a binding agreement under the laws of your country of residence. If you are under the age of majority, you confirm that you have permission from a parent or legal guardian to use this Website.

You agree not to use our Website for any unlawful purpose or to violate any applicable laws or regulations. Uploading viruses, malicious software, or any harmful code is strictly prohibited and may result in immediate termination of access.

2. General Conditions

We reserve the right to refuse service or cancel orders at our discretion.

You understand that information submitted through the Website, excluding payment information, may be transferred across various networks and adapted to meet technical requirements. All payment information is encrypted during transmission.

No part of this Website or its content may be copied, reproduced, sold, or exploited without our prior written permission.

3. Website Information

We aim to ensure that all information published on our Website is accurate and up to date. However, occasional errors or omissions may occur.

The content on this Website is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to update or modify Website content at any time without prior notice.

4. Products & Pricing

Prices, promotions, and product availability may change without notice.

We reserve the right to discontinue or modify any product or service at any time.

We make every effort to display product colours and images accurately, although actual colours may vary depending on your device or screen settings.

5. Orders & Billing

We reserve the right to refuse, limit, or cancel any order where necessary.

You agree to provide accurate and complete billing, payment, and shipping information for every purchase.

For details regarding returns or refunds, please refer to our Returns & Refunds Policy.

6. Third-Party Services

Our Website may include links to or integrations with third-party services. We are not responsible for the content, availability, or practices of third-party websites or providers.

Your use of third-party services is at your own risk and subject to their own terms and policies.

7. User Content

If you submit reviews, feedback, comments, or other content, you grant Muse Nora the right to use, reproduce, edit, publish, and display that content without restriction or compensation.

You are responsible for ensuring that any content you submit does not infringe the rights of others or violate any applicable laws.

8. Privacy

Any personal information collected through our Website is handled in accordance with our Privacy Policy.

9. Errors & Omissions

From time to time, our Website may contain typographical errors, pricing inaccuracies, or incorrect product information.

We reserve the right to correct these errors, update information, or cancel orders where necessary, including after an order has been placed.

10. Prohibited Uses

You may not use this Website to:

Break any applicable laws or regulations.
Infringe intellectual property rights.
Harass, abuse, threaten, or discriminate against others.
Upload malicious software or harmful code.
Collect personal information without permission.
Engage in spam, phishing, fraud, or similar activities.
Interfere with the security or operation of the Website.

Violation of these Terms may result in suspension or permanent termination of access.

11. Disclaimer of Warranties

Our Website, products, and services are provided on an "as available" and "as is" basis.

While we strive to provide a reliable service, we cannot guarantee uninterrupted availability or that all information will always be accurate or error-free.

To the fullest extent permitted by law, Muse Nora disclaims all warranties, whether express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, Muse Nora, its employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Website, products, or services.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

13. Indemnity

You agree to indemnify and hold harmless Muse Nora from any claims, damages, costs, or expenses resulting from your breach of these Terms or your misuse of the Website.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Termination

These Terms remain in effect until terminated by either you or Muse Nora.

We reserve the right to suspend or terminate access to the Website at any time if these Terms are breached.

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and Muse Nora regarding the use of this Website.

17. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom. Any disputes arising from the use of this Website or our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

18. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective immediately upon publication on this page. Continued use of the Website constitutes acceptance of the updated Terms.